Shipping Policy
At Course Book Shop, we are committed to delivering your orders quickly, securely, and with complete transparency across Canada and the United States.
Shipping Coverage
We currently ship to Canada and the United States.
Processing Time
All orders are processed within 1–2 business days (Monday through Saturday, excluding Sundays and public holidays).
Delivery Time
Once dispatched, orders are typically delivered within:
- Canada: 3–5 business days
- United States: 3–8 business days
Delivery times depend on your location.
Shipping Fees
We proudly offer FREE standard shipping on all orders to Canada and the United States, with no minimum purchase required.
Duties & Import Taxes (United States)
All duties and import fees for US orders are included in the price. You will not pay anything extra on delivery.
Fulfilment
All orders are shipped from our warehouse located in Quebec, Canada. Deliveries to Canada and the United States are handled by FedEx.
Delays & Exceptional Circumstances
While we aim to meet all delivery timelines, delays may occasionally occur due to:
- High order demand
- Carrier-related issues
- Customs clearance for international shipments
- Weather or unforeseen circumstances
If delays occur, we will keep you informed and ensure your order is delivered as soon as possible.
Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can follow your delivery.
Contact Us
Course Book Shop is operated by HEATERS DIRECT LTD (Company No. 14668554).
Email: [email protected]
Phone: +1 514-947-9550
Address: 1348 Route 321 N, Saint-André-Avellin, Quebec J0V 1W0, Canada